1. Order Handling & Processing Schedules

All consumer electronics ordered via cheneyelectricservices.shop are processed from our primary US dispatch location. We enforce clear processing timelines to guarantee swift Express delivery:

• Handling Time: 1 to 2 business days (Monday through Friday, excluding public holidays).
• Cut-Off Time: Orders placed before 4:00 PM (EST) will begin processing on the same business day.
• Orders received on weekends or holidays will be queued for handling on the immediate next business day.

2. Shipping Methods & Express Delivery Timelines

We partner with major recognized Express carriers (USPS Express, FedEx Express, UPS Express) to ensure safe and prompt delivery of electronic equipment across the United States:

• Express Shipping Service: Estimated transit time of 3 to 5 business days following order handling.
• Pricing & Taxes: All item rates are displayed in USD ($) and include applicable US sales taxes. Shipping costs are calculated transparently during checkout prior to order confirmation.

3. Payment Acceptance & Security

We process all transactions through secure, PCI-compliant payment gateways. Orders are confirmed immediately upon credit card or supported digital wallet authorization:

• Accepted Payment Methods: Major Credit Cards (Visa, MasterCard, American Express, Discover) and digital payment options at checkout.
• Order Verification: Orders may undergo basic address and risk verification prior to dispatch from our facility.

4. Express Tracking & Delivery Confirmation

Once your order has been handed over to our Express courier service, you will receive an automated dispatch notification email containing your tracking number and carrier details:

• You can trace your parcel in real time using the tracking link provided in your shipping confirmation email.
• Please allow up to 24 hours for carrier tracking updates to reflect on the courier system after dispatch.

5. Address Corrections & Damaged Packages

• Address Changes: If you need to modify your delivery address, please contact support@cheneyelectricservices.shop within 12 hours of placing your order. Once dispatched, destination changes cannot be guaranteed.
• Damaged Parcels in Transit: If your delivery arrives visibly damaged or tampered with, please record the issue with the courier driver immediately and report it to our customer support within 48 hours for immediate replacement handling.