1. Information We Collect

At CHENEY ELECTRIC SERVICES, we collect only the minimal personal information necessary to process your orders, fulfill delivery logistics, and provide customer support.

• Order & Delivery Information: Full name, physical shipping destination, contact phone number, and email address.
• Cash on Delivery (COD) Verification: Address and phone verification details required by local US ground couriers to execute doorstep payment collection.
• Device & Usage Data: IP address, browser type, and basic analytics collected via essential cookies to ensure safe navigation.

2. How Your Information Is Used

Your personal details are strictly utilized for operational e-commerce purposes:

• Processing, dispatching, and delivering your Cash on Delivery orders.
• Sending transaction updates, invoice receipts, and shipping notifications.
• Verifying physical location authenticity to prevent fraud and unverified deliveries.
• Responding to customer service inquiries and return processing requests.

3. Zero Data-Selling Pledge & Sharing Disclosures

We do not sell, rent, or trade your personal information to third-party data brokers under any circumstances.

We only share essential logistics details with trusted service providers strictly necessary to complete your order:

• US Postal & Courier Partners (USPS, FedEx, UPS) solely for parcel delivery and COD collection.
• Shopify platform infrastructure for secure order processing.

4. US Consumer Rights (CCPA / CPRA)

If you are a resident of the United States, you hold specific legal rights regarding your personal data:

• Right to Know & Access: You can request details about the specific personal data we hold about you.
• Right to Deletion: You may request the permanent removal of your personal information from our fulfillment records.
• Right to Correction: You can request corrections to inaccurate personal records.

To exercise any of these rights, please reach out to our team at our physical business address or via support.